Because we care

7/19/2024 (Permalink)

Head shots of several of our crew members that we took to make new ID badges

Every day this team meet together to encourage, inspire, support and help each other before we head out to SERVe others.

Our team stands for a culture where work goes beyond a mere job; it's a way of life. We are a family of exceptional, hard-working and committed individuals bonded by shared core values that propel us forward daily as we SERVe others.

We SERVe and care for each so that we can go out and pour that same SERVice and care into you.

At #SERVPROTeamWilliams, we take great pride in not only the quality of our work but also in the lasting relationships we cultivate with our valued customers, fellow franchises, trusted vendors and our amazing team. Our dedication shines through making us leader in an industry where when you need us, we are ALWAYS Here to Help!

#SERVPROofsouthshastacounty #heretohelp #corevalues #dedicatedteam

4 Reasons Why Immediate Action After Water Damage is Important

5/13/2024 (Permalink)

Flooded home needing someone to help

Water damage can strike unexpectedly, wreaking havoc in your home or business. In many cases, water damage can stay hidden for an extended period of time. Acting quickly is crucial in mitigating the effects of water damage and preventing further damage. Here are four reasons why time is of the essence after water damage occurs.

1. Preventing Mold Growth

Within as little as 24 to 48 hours after water intrusion, mold can start to develop in damp environments. As moisture migrates throughout your property, so does mold infestation. Mold growth not only compromises indoor air quality but can also cause significant damage to your property. 

2. Limiting Structural Damage

Water can seep into walls, flooring, and other structural elements, weakening their integrity over time. Prompt extraction, drying, and restoration help prevent long-term structural damage. Delayed action can lead to expensive repairs or even structural failure in severe cases.

3. Preserving Belongings and Valuables

Furniture, electronics, documents, and sentimental items are very susceptible to irreparable damage when exposed to water. Quick intervention and professional restoration services increase the likelihood of salvaging these items, and preserving your valuables.

4. Lower Restoration Costs

Time-sensitive water damage mitigation is cost-effective. Immediate action reduces the extent of damage, thereby minimizing restoration costs. Delaying response may escalate the damage, resulting in higher expenses for remediation and repairs.

Don't hesitate when water damage strikes. At SERVPRO of Punta Gorda, our team is equipped with the expertise and resources to respond immediately to water damage emergencies. Our rapid response mitigates further damage, ultimately saving you time, money, and stress.

Remember, time is truly of the essence after water damage occurs. Trust our SERVPRO® team to be your partner in restoring your property to its pre-damage condition. Act quickly, restore promptly – SERVPRO® is here to help.

Fire Restoration

3/25/2024 (Permalink)

Burning plug in an outlet and a list of the fire restoration steps

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO^® has the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you give us a call. Our specialist will ask a series of questions regarding the fire damage event that will help us arrive quickly with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, SERVPRO can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Building it Back

3/19/2024 (Permalink)

A slide describing all the construction services we offer

Did you know SERVPRO of South Shasta County has an entire construction department?

Whether you suffer damage from fire, water, storm, mold, or a bio hazard situation, we are there to remediate, clean and remove all material necessary to bring your space back being healthy and safe.

We are also there to reconstruct bringing your space back to looking "Like It Never Even Happened"

Our reconstruction department consists of a professional, skilled crew with decades of experience.  We are here to walk along side you from the insurance claims process to the final details of choosing the color of paint.  

When you choose SERVPRO of South Shasta County, you will be in the care of professionals who are passionate about their trade and have a compassionate heart to help.

Meet our Team- Contests Supervisor- Twyla

3/4/2024 (Permalink)

Twyla poses for her picture in the lobby of our office.

Another Meet Our Team Monday is here!

When a fire or water loss occurs, often times the contents of a home or business need to be packed up where they are taken to be cleaned, restored, and/or stored until the restoration work is complete.

4 Reasons Why Immediate Action After Water Damage is Important

2/26/2024 (Permalink)

Containment set and equipment placed as emergency services were provided due to a water loss in a kitchen.

Water damage can strike unexpectedly, wreaking havoc in you home or business.  in many cases, water damage can stay hidden for an extended period of time.  Acting quickly in crucial in mitigating the effects of water damage and preventing further damage.  here are four reasons why time is of the essence after water damage occurs.

1. Preventing Mold Growth

Within as little as 24 to 48 hours after water intrusion, mold can start to develop in damp environments.   As moisture migrates throughout your property, so does mold infestation.  Mold growth not only compromises indoor air quality but can cause significant damage to your property.

2.  Limiting Structural Damage

Water can seep into walls, flooring, and other structural elements, weakening their integrity over time.  Prompt extraction, drying, and restoration help prevent long-term structural damage.  Delayed action can lead to expensive repairs or even structural failure in severe cases.  

3.  Preserving Belongings and Valuables

Furniture, electronics, documents, and sentimental items are very susceptible to irreparable damage when exposed to water.  Quick intervention and professional restoration services increase the likelihood of salvaging these items, and preserving your valuables.

4.  Lower Restoration Costs

Time-sensitive water damage mitigation is cost-effective.  Immediate action reduces the extent of damage, thereby minimizing restoration costs.  Delaying response may escalate the damage, resulting in higher expenses for remediation and repairs.

Don't hesitate when water damage strikes.  At SERVPRO of South Shasta County, our team is equipped with the expertise and resources to respond immediately to water damage emergencies.  Our rapid response mitigates further damage, ultimately saving you time, money and stress.

Remember, time is truly of the essence after water damage occurs.  Trust SERVPRO® to be your partner in restoring your property to its pre-damage condition.  Act quickly, restore promptly- SERVPRO is here to help.®

Winter Woes

2/13/2024 (Permalink)

Robert Frost Quote saying the best way out is always the way through.

Navigating the Winter Weather with SERVPRO

Despite the extreme weather, from frozen pipes to snow damage, this storm too shall pass.

Good News Rescue Mission 2023 Toy Drive

12/13/2023 (Permalink)

Toys being purchased for a local Christmas toy drive here in Redding, CA.

When we heard the Good News Rescue Mission was short on toys for their upcoming toy drive, we were excited to be able to jump in and help!

Our Marketing Department went right to work the next morning filling a cart with all sorts of toys for boys and girls ages 0-12 years.  

That afternoon, they were able to deliver all they had purchased to the Good News Rescue Mission here in Redding, CA.  This organization has been serving those in need in our community for decades.  We were so grateful for the opportunity to participate in helping them make Christmas special for some of our local children. 

It truly is more blessed to give than to receive.

Meet our Team- Construction Crew Member, Joe

12/11/2023 (Permalink)

SERVPRO employee in uniform getting ready for the day

Another Monday is here! Today we want you to meet Joe Davis. Joe works on our construction crew and joined our team in September. We are thankful for the years of experience and knowledge of all things construction he brings with him.Just last week, one of our customers called us so very grateful for all the extra time and effort Joe took in getting her new flooring installed before her daughter's big 16 birthday party. The special consideration given meant so very much to her and aiming to exceed our customer's expectation with professional, compassionate service is always our goal.Thank you, Joe, for all the work you do each day! We are so thankful that you are a part of our construction crew at #SERVPROTeamWilliams!  #MeetOurTeamMonday #SERVPROofsouthshastacounty #amazingemployees #constructioncrew #reconstruction #HereToHelp

Meet Our Team- Construction Office Assistant

11/20/2023 (Permalink)

Meet Our Team Monday- Derrin

Thanksgiving week is here and on this Meet Our Team Monday, we are thankful for our Construction Office Assistant, Derrin Rhinehart.Derrin began working on our Mitigation Crew earlier this year. While new to the industry, he caught on quickly, worked hard, and has always been one of the first to volunteer to respond to calls after hours. He is polite, smart, compassionate and great with our customers. 

One thing that Derrin always has is a smile.

You are a great part of our team; we are so thankful for you!