SERVPRO of South Shasta County Employee Photos

Cody Williams

Cody Williams serves as the General Manager of SERVPRO of South Shasta County, bringing over a decade of hands-on experience in the restoration and construction industry. Certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), Cody has dedicated his career to helping families and businesses recover from unexpected disasters with efficiency and care.

Having grown up in the industry and worked alongside his parents from a young age, Cody developed a deep-rooted passion for restoration and construction. His extensive knowledge, strong work ethic, and commitment to excellence make him an invaluable leader to our team. Cody takes pride in not only managing projects but also mentoring and empowering his crew, ensuring that every job is completed with professionalism and compassion.

Under Cody’s leadership, SERVPRO of South Shasta County continues to uphold its reputation for quality service, integrity, and dedication to the community. When disaster strikes, you can trust that Cody and his team will be there to restore both property and peace of mind.

Jeremy Williams

As the Production Manager at SERVPRO of South Shasta, Jeremy leads our mitigation department with expertise, organization, and a calm, friendly demeanor. The oldest son of our owners, Jeremy is IICRC certified and brings years of experience to the team. He oversees inspections, works closely with insurance adjusters, and ensures that every customer receives top-tier service. Known for his great leadership and strong rapport with both his crew and clients, he’s a key player in keeping our operations running smoothly.

Outside of work, Jeremy enjoys the great outdoors, taking walks with his loyal dog Zeke, and appreciating good music and good food. His dedication to excellence, both on and off the job, makes him an invaluable part of our SERVPRO family.

Employee standing in office with his wife

Dana Jacobs aka Mr. Jacobs

With over 30 years of experience as an insurance adjuster, Mr. Jacobs, our newest project manager, brings a wealth of industry knowledge and expertise to SERVPRO of South Shasta. His deep understanding of insurance claims, policy coverage, and loss assessments allows him to guide our team and clients through the restoration process with confidence and clarity.

Having spent decades in the field, Mr. Jacobs has built strong relationships with insurance professionals and understands the importance of efficiency, accuracy, and clear communication. His ability to bridge the gap between property owners and insurance companies ensures that claims are handled smoothly and that every project stays on track.

Beyond his technical skills, Mr. Jacobs is known for bringing us comic relief here in the office and forms connections with our customers. He takes the time to explain the process to clients, easing their concerns during what can often be a stressful time. His leadership and attention to detail make him a vital part of our SERVPRO family, and we are proud to have him on our team.

Our employee is standing in the front lobby

Shann

As a dedicated Mitigation Technician Specialist and Crew Chief at SERVPRO of South Shasta County, Shann has been a vital part of our team for over three years. His unwavering commitment to excellence and readiness to respond—day or night—make him an invaluable asset to both our company and the customers we serve.

Shann has successfully completed SERVPRO’s specialized training program and is actively working toward his IICRC certifications, further strengthening his expertise in water, fire, and mold mitigation. His extensive hands-on experience, combined with his “Yes, I will go” attitude, ensures that every job is handled with professionalism, efficiency, and care.

Whether he’s leading a team on-site or assisting customers through challenging situations, Shann’s dedication and work ethic shine through in everything he does. His passion for helping others, paired with his technical skills, makes him a trusted and respected leader within our SERVPRO family.

Derrin in uniform standing in front of our wrapped truck

Derrin Rhinehart

Derrin is a dedicated member of our mitigation team at SERVPRO of South Shasta County, always ready to step up when emergency services are needed. With a strong work ethic and a commitment to serving our community, Derrin is often the first to volunteer, ensuring that homeowners and businesses receive immediate and professional assistance in their time of need.

His willingness to go above and beyond, no matter the challenge, speaks to his dedication and reliability. Whether responding to water damage, fire restoration, or mold remediation, Derrin approaches every job with a positive attitude and a problem-solving mindset.

We are grateful to have Derrin on our team—his passion for helping others and his dependable nature make him an essential part of what makes SERVPRO of South Shasta County the trusted choice for restoration services.

SERVPRO employee standing in the front lobby

Chase Coyne

Chase joined the SERVPRO of South Shasta County team last year and has quickly become a key member of our mitigation crew. With a strong skill set and hands-on expertise, he specializes in water extraction and dry-outs, demolition, mold abatement, vandalism cleanup, fire and smoke damage mitigation, content move-outs, and biohazard cleanup.

Chase approaches every job with precision and professionalism, ensuring that our customers receive top-tier restoration services. His ability to adapt to any situation and tackle challenging projects with confidence makes him a valuable asset to our team.

Whether responding to an emergency or assisting with detailed restoration work, Chase is committed to restoring both properties and peace of mind. His dedication to learning and growing in the industry reflects our SERVPRO values—helping our community recover when it matters most.

Jacob Thomas

Jacob Thomas is a skilled Construction Supervisor at SERVPRO of South Shasta County, bringing both expertise and a deep passion for craftsmanship to our team. Growing up in the industry alongside his father, a painting contractor, Jacob developed a keen eye for precision and an appreciation for the fine details that turn a job from good to exceptional.

Since joining our team in 2022, Jacob has specialized in interior detail work, ensuring that every project meets the highest standards of quality and professionalism. His commitment to excellence and meticulous attention to detail make him a trusted leader in our construction division.

Jacob takes pride in not only restoring properties but also creating spaces that feel like home again for our customers. His dedication to delivering outstanding results makes him an invaluable part of the SERVPRO family, and we are grateful to have him on our team.

Zach Capistrand

Zach is a key Construction Supervisor on our reconstruction team at SERVPRO of South Shasta County, dedicated to delivering results that truly embody our "Like It Never Even Happened" promise. With a strong leadership presence and an unwavering commitment to quality, Zach ensures that every reconstruction project is completed with precision and care, restoring properties to their pre-loss condition.

Zach's ability to manage complex projects and lead his team with confidence and expertise sets him apart as a trusted professional in the industry. His attention to detail and focus on customer satisfaction make him an indispensable part of our team, and we are incredibly thankful for his contributions.

Whether overseeing a large-scale reconstruction or guiding his team through the process, Zach consistently demonstrates the professionalism and dedication that define SERVPRO of South Shasta County. We are proud to have him on our team, working tirelessly to help our community recover and rebuild.

Bradley Williams

Bradley is a valuable Mitigation Estimator at SERVPRO of South Shasta County, known for his calm demeanor, attention to detail, and quiet but impactful presence. His expertise in mitigation estimation ensures that our customers receive accurate, timely assessments, helping to streamline the restoration process.

In addition to his estimating work, Bradley is an essential part of our team’s technical support. He is always ready to lend a hand with our computer systems, troubleshooting and ensuring everything runs smoothly behind the scenes. His patience and technical expertise are greatly appreciated by everyone at SERVPRO.

Bradley shares an office with Osa, our lovable blue-tongued skink mascot, adding a bit of charm and lightheartedness to the office atmosphere. His positive attitude, reliability, and the ability to make others smile make him a joy to work with, and we are incredibly grateful for all the ways he contributes to our team.

Our marketing manager standing in our office smiling

Trevor Lewis

Trevor Lewis is the Marketing Manager at SERVPRO of South Shasta County, and he plays a key role in building relationships and spreading awareness about the services we provide. Since joining our team over a year ago, Trevor has shown incredible dedication, enthusiasm, and a strong work ethic that makes him an essential part of our success.

Originally from Humboldt County, Trevor's commitment was evident from the start—he drove hours just to interview for this position. Since then, he has fully embraced his role, networking daily, connecting with local businesses, and ensuring the community knows that SERVPRO is Here to Help.

As Marketing Manager, Trevor leads the charge in expanding our reach and fostering meaningful partnerships. His ability to engage with others and share SERVPRO’s mission has made a lasting impact, both within our team and in the community we serve.

Jaynee Lockwood

Jaynee is our enthusiastic Marketing Support Coordinator and Office Assistant at SERVPRO of South Shasta County. With a genuine passion for the company and its services, Jaynee thrives in sharing the SERVPRO® mission with others, helping to spread awareness about the quality restoration services we offer to the community.

One of Jaynee’s greatest joys in her role is the unique opportunity to work alongside six of her children, who serve in various capacities throughout the company. This close-knit family dynamic enhances the supportive and collaborative atmosphere at SERVPRO, making it feel more like home than just a workplace.

Jaynee’s deep gratitude for being part of such an incredible team shines through in everything she does. Whether she’s coordinating marketing efforts, assisting with office operations, or fostering relationships with clients and partners, her positive attitude and dedication to SERVPRO’s mission are evident. We’re incredibly grateful to have Jaynee as part of our team, and her contributions make a lasting impact on our success.

A lady in uniform standing in front of a truck

Maria

Maria is our highly skilled Job File Coordinator at SERVPRO of South Shasta County, and as we like to say around the office, “Maria knows everything!” With an impeccable sense of organization and a keen eye for detail, Maria plays a critical role in ensuring that all job data is accurately input and properly maintained throughout the restoration process.

Her ability to keep everything in order—from job files to essential documentation—ensures that each project runs smoothly and efficiently. Her proactive approach to managing tasks behind the scenes allows our team to focus on delivering exceptional service to our customers.

Maria’s contribution to the office is immeasurable. Her unwavering support and dedication make her an integral part of our team, and we are incredibly thankful to have her as a cornerstone of our operations. Her hard work and organizational prowess are key to the seamless experience we provide our clients.

Employee standing in front of servpro wall

Milissa Cook

Milissa is the dedicated Construction Office Assistant at SERVPRO of South Shasta County, playing a pivotal role in ensuring that our reconstruction division runs smoothly and efficiently. Her hard work and organizational skills are instrumental in coordinating schedules, approvals, permits, and plans, ensuring that all aspects of a reconstruction project are properly managed from start to finish.

In addition to her administrative duties, Milissa works closely with adjusters, subcontractors, and customers, facilitating seamless communication and ensuring that everyone involved is kept informed and up to date. Her ability to juggle multiple responsibilities with precision and care makes her a vital part of our team.

Milissa’s dedication to her work, attention to detail, and commitment to delivering excellent customer service are what make her such a valuable asset to our construction division. We are incredibly grateful for the hard work she puts into every project, helping us restore properties and rebuild lives.

Servpro employee standing in front of our truck

Isaiah Lockwood

Isaiah is the dedicated Contents Supervisor at SERVPRO of South Shasta County, overseeing our contents and cleaning team with a focus on quality and efficiency. Isaiah’s journey with SERVPRO began during his summers, working on our mitigation team while finishing his college studies. His hard work and dedication paid off, and we are thrilled to now have him with us full-time, leading our contents team and providing top-notch service to our clients.

Known for his great work ethic and positive attitude, Isaiah is always ready to lend a helping hand wherever needed. Whether he’s managing complex content restoration projects or assisting his team in the field, his professionalism and friendly demeanor shine through in everything he does.

Isaiah’s commitment to excellence and his ability to keep operations running smoothly make him an invaluable part of the SERVPRO family. We’re proud to have him as a leader on our team and grateful for the energy and expertise he brings to every job.

Ada

Ada is a dedicated member of our cleaning team at SERVPRO of South Shasta County, specializing in contents and structure cleaning for both fire and water damage restoration. With her specialized training, Ada plays a key role in ensuring that our clients' properties are thoroughly cleaned and restored to their pre-loss condition.

Fluent in Spanish, Ada brings an added layer of communication and accessibility to our team, ensuring that all customers, no matter their background, feel heard and understood throughout the restoration process. Her unwavering work ethic, attention to detail, and commitment to excellence make her an invaluable asset to our team.

Ada approaches every project with a positive attitude and a tireless dedication to getting the job done right. Her contributions are vital to the success of our restoration efforts, and we are incredibly thankful to have her as a part of our SERVPRO family.

Patricia

Patricia is a valued member of our cleaning team at SERVPRO of South Shasta County, specializing in both content and structure cleaning for fire and water damage restoration. With her extensive training and hands-on experience, Patricia ensures that every project she takes on is completed to the highest standards, restoring properties with care and precision.

Her positive attitude, dedication, and strong work ethic have made her an invaluable asset to our team. Patricia also speaks Spanish fluently, helping us better serve our diverse community and ensuring clear communication with all our customers.

Beyond her exceptional skills in restoration, Patricia is known for her talent in the kitchen, making incredible Mexican food—an additional skill that adds a personal touch to the warmth and generosity she brings to the team.

We are incredibly grateful to have Patricia as part of our team, and her contributions continue to make a lasting impact on both our clients and our team dynamic.

Liz Schmuhl

Liz joined our contents and cleaning team at SERVPRO of South Shasta County last summer, bringing with her valuable experience from her previous work in the disaster restoration industry. Her knowledge and expertise have made her a perfect fit for our team, and we are thrilled that she chose to join us.

Liz’s commitment to quality and her diligent work ethic are evident in every job she takes on. Whether she’s restoring contents or assisting with cleaning services, she approaches each task with focus, care, and a dedication to providing the best possible results for our clients.

Her teamwork and positive attitude make her a pleasure to work with, and she has quickly become an integral part of our outstanding contents team. We’re incredibly grateful to have Liz on board, and we appreciate the hard work and dedication she brings every day.

Summer Workers

Isaiah- Construction Crew

Noah- Mitigation Crew

Susannah- Office Assistant

Nehemiah- Construction Crew

Eliseo- Mitigation Crew

Jayden- Mitigation Crew

These college and high school students work on our team during their summer and winter breaks. They have loads of energy and a willingness and desire to work wherever needed. With various skill sets and experience coupled with months of on the job training, each one is a valuable asset to our team. We love training up the next generation equipping them to serve our community with the high quality and professional service in which SERVPRO is a leader.