What our Customers say...


The SERVPRO professionals were just that, very professional, thorough, and considerate. Their work was of quality in nature. They kept me informed of the process, procedures, and any info that was relevant to the cleanup and repairs. Should I have another incident I would most certainly contact SERVPRO again.

Shann came out the same day that Daniel came out to see our emergency created by water damage. He quickly got to work diagnosing the problem and giving assurance that they can take care of it like it never happened. He found the issue, contained the area, cleaned up and was communicating along the way so we knew what was happening. I appreciate his cool and collected way of working, and keeping us informed along the way.

When I first called them in a water damage emergency, a person answered the line, after hours. She was calm and collected, while I was struggling to know what to do next, she understood and started getting her team in motion. She immediately got in touch with Daniel and he connected with my insurance and sent out Shann the same day. When you don’t know what to do, it is great working with a business with calm, knowledgeable people who know what to do to quickly solve the problem and bring ease to a difficult situation. Services: Mold remediation, Water damage-related mold removal



My shower leaked and destroyed my tile floor. When SERVPRO of South Shasta Co. came out they pulled the shower and some sheet rock and I was horrified to see the amount of mold that was behind it. SERVPRO people removed the mold, replaced my shower and tile floor, and drywall. I was impressed, they kept a clean job site. 

Susan P.

We were affected by smoke damage from a local wildfire. We could not live in our house because smoke damage was so bad. We made a call to SERVPRO of South Shasta and they worked direct with my insurance, cleaned our walls and furniture and did a duct cleaning. We were able to move back in and is smells and looks wonderful. Thanks for an excellent job.

I had a huge water flood in my kitchen due to a broken water line. I woke up to standing water throughout my kitchen, dining room, and great room. I called SERVPRO of South Shasta County and they responded immediately. Moved my furniture, extracted the water, dry out and remodeled my kitchen. I love my new kitchen. I would recommend SERVPRO of South Shasta to everyone. They do the job right.

Great people who went out of their wat to help me with my situation. Saved me aa few hundred dollars when the $ was tight this time of year. Thanks Nicki you guys rock!


I had an undetected water leak for forty eight hours and severe water damage throughout my house. SERVPRO was quick to assist me. They were extremely helpful and polite.


Used SERVPRO for Asbestos cleanup in my outbuilding. The job was GREAT!

The people at SERVPRO of South Shasta County are amazing. I've used their services twice for A/C vent cleaning. They are on time, professional, detailed and answered questions when asked with a smile. They are the BEST!

Absolutely the best! Everyone is kind, professional, and hard-working. Special shout out to Terry, Jeremy, Grant, and Jacob! They been with me from the start.

"Your Technician Shan went above and beyond, and it was greatly noticed." 

-Nick B.

Super, dependable family owned company. Does top notch work and great to work with. They are there to take care of your family’s biggest investment. It was a wonderful experience. I am truly thankful I called for their services after our house fire. They are not only professional at what they do but also reliable and dependable. I’ve now had my house remodeled and they knew exactly how to work with my insurance and mortgage companies, the end result, exceeded my expectations, Highly recommend this company. Also the Tile sub did amazing beautiful work.

I have owned rental properties for over 50 years, in that time I have had repair companies and services of all kind of repairs.  SERVPRO has done a wonderful job.  They have been on time, honest in their efforts and I would recommend them for any and all problems you may have.


Thank you for donating your cleaning services to the Cottonwood Fire Protection District last month. This was instrumental in getting our station back in-service quickly, so we could continue providing Fire & EMS services to our community. Your support during these unprecedented times is greatly appreciated!

On behalf of everyone, we wish you and the team members at SERVPRO a happy & healthy holiday season!

Michael Weeger, Engineer

Bill Morgan, Fire Chief

I cannot think of any improvements. I was really stressed out and Cody & John set my mind at ease.

Karen S.

They were outstanding in every way. I would recommend them to anyone who needs their services. 

Doug was really professional and was a great advocate for me when dealing with insurance. 


SERVPRO of South Shasta County responded within an hour of me calling them to perform a Covid clean. My staff was impressed by the level of attention they gave to my building and attention to detail when they arrived back to work. 

Thank you SERVPRO for attending to my house during my water damage. Cody and John were so helpful explaining the process and what to expect during mitigation. Thanks Guys!!

Your techs were prompt, professional and courteous to my tenants during a very stressful sewage damage. I am very pleased with this companies professionalism.

I would recommend SERVPRO of South Shasta County to all.

Greg, Shasta College

"I had no idea my house would look so great after something so awful!  Thank you guys!  Devin and Brad have done a great job!"

Tammy R.

This unprecedented wildfire has presented complex and tedious situations for all concerned, SERVPRO has been helpful.

Great people, great service!! 

"The entire staff was professional, respectful, user friendly and took ownership with their quality of service. 5 star service!"

Carr Wildfire Satisfied Customer

"SERVPRO of South Shasta County's cleaning crew cleaned my house from top to bottom from smoke damage from the Carr fire. The staff was outstanding and the cleaning products smelled great! Thank you for helping our family during this stressful time."


"After the Carr fire I was devastated when I saw my smoke filled house after being evacuated for several days. I did not know how SERVPRO of South Shasta County was going to get my walls clean again. I left the cleaning crew to do their services on the inside of my house. When I came home I could not believe how clean and fresh my house looked and smelled. Thank you for making me comfortable in my own house again."

"Outstanding hard workers!"

Thank you so much for all your hard work. 


Had a wonderful experience and could not be more pleased with the professional staff at SERVPRO of South Shasta County. I Would highly recommend to everyone I know!


Had a wonderful experience and could not be more pleased with the professional staff at SERVPRO of South Shasta County. I Would highly recommend to everyone I know!


These guys were awesome. We had a high flood at our office and they were there within an hour to help! Thanks guys.

Thank you SERVPRO of South Shasta, for working late to dry out my restaurant! Third time I've used this specific franchise. Crew was prompt and professional. Thanks to Aaron, Cody, and Kyle for getting me taken care of. They all seemed as if they are experienced technicians and exceeded expectations throughout the entire process. They were efficient and helped get my home back in order. I appreciate the first-rate service and attention to detail provided by the team. I highly recommend this company to anyone in need of service in their home or business.

My SERVPRO experience was timely, efficient and cost effective. The SERVPRO team members were professional, attentive and very knowledgeable. I would, and will, recommend them without hesitation.

Thank you


When I thought there was no way my home would ever be back to normal, your team made it happen. 

Thank you


What an amazing group of people you have. Thank you for all your hard work. My home is back to normal and it is all because of your team.

Thank's again


It was so nice to have you all in our home, in such an awful situation you made it manageable.

Thank you, Tony

Redding Ca 

Your Tech. was very good at letting me know the plan every step of the way.

Thank you

Christina, Redding Ca

Doug, your crew were all very professional and courtesy. Thank you all.

Judy, Redding Ca. 

Thank you all for your hard work, and making mine and my wife's comfort level go down. you are an amazing team.

Roberto, Redding Ca

We had a major water emergency at 6 o'clock on a Friday evening. The entire ceiling of our living room crashed down along with A LOT of water. A family friend recommended I call SERVPRO of South Shasta. I was surprised that even answered the phone at 6pm on a Friday, let alone as how quick they showed up at our house. They were at my house within an hour. Cody and Arron were very professional and kind. They immediately began to get things cleaned up and was super informative about the whole procedure to start getting my floors dried out. Cody and Arron worked very late in to the night cutting out drywall and pulling down wet insulation. I can't say enough about how SERVPRO made an incredibly stressful situation much easier to handle. Highly recommend this company

Very satisfied with the professionalism and results.

What a great team you have.

Shirley, Redding Ca 

Very satisfied with the professionalism and results

John, Cottonwood Ca

The staff is friendly and professional. They make sure the job is done right!!

Deborah, Redding ca

Cody was very knowledgeable and professional, friendly and helpful

James, Anderson Ca.

Cody was very knowledgeable and professional, friendly and helpful

James, Anderson Ca.

My Business Suffered a Fire which was traumatizing, not only as a business but personally. South Shasta SERVPRO eased my mine through the whole process. Thank you for all you did.


SERVPRO of South Shasta County were amazing. They were in consistent communication with my wife and I every step of the way. We had damage to our house from a bad storm and it was very nice to be able to count on SERVPRO. 

SERVPRO of South Shasta County were wonderful, I had an awful problem with mold and when they were done with my house it was just like the commercial. " Like it Never Even Happened"

Thank you all so much


I was impressed by SERVPRO of South Shasta. They were prompt, courteous, and attentive to my concerns.

SERVPRO was confident in their knowledge in professionalism, I couldn't be more satisfied! Thanks again, Mary.

I highly recommend SERVPRO to anyone that would need a mitigation company. They came out on a Saturday to help me. I came home after a week long trip to my house flooded. The SERVPRO crew put me at ease right away and were very efficient at there job. Thank you and bless you all


My Mother had a fire in her home, SERVPRO of South Shasta came to our rescue. They had my Mothers home boarded up and secure with in hours. This helped us tremendously to feel our belonging were safe from intruders. Thank you to your whole team.


Thank you all for your hard work.You all worked so fast to get us back up and running. We thank you so very much for that. It was nice to have competent workers who new what they were doing.


The Fire crew were great. Quick to get things done and very helpful. I was very impressed with there work

Thank you again



Thanks again.... ( SO MUCH ) for coming to our rescue on Christmas Eve. We appreciate that you are always quick to respond and get the job done!!! WE LOVE CODY, we have included a special gift for him. WE are grateful to you. 

All the Best,

Kelly and Pam

Thank you for the fabulous work you have done for our Customer, Kitty has raved about your employees and how well the job was done. Also thank you so much for the wonderful lunch.

Thanks Again,


Cody and his crew were great, absolutely awesome. Very polite, courteous and got the job done correctly


You're the best!! you have all done such a wonderful job cleaning up after our devastating fire. It was nice to have such professional individuals helping us.

Thank you for all you have done


I would recommend SERVPRO of South Shasta County to other customers!! They are awesome to work with!!

Couldn't be more satisfied! Great job!

Doug and his crew came in and worked tirelessly to put everything right again. Somehow, they managed to respect my space and privacy while paying close attention to all of the details involved in removing every trace of smoke, water and fire damage from the premises. If I should ever find myself in a similar situation, SERVPRO of South Shasta County will be my first and only call for restoration. They're the Best!!

Both Cody and Doug were professional/courteous. Very impressed with their prompt response! Very courteous and explains the whole process. Very reassuring!

Company assisted and eased process with wonderful service in the mitigation