What our Customers say...

Water Damage Testimonials

Shann came out the same day that Daniel came out to see our emergency created by water damage. He quickly got to work diagnosing the problem and giving assurance that they can take care of it like it never happened. He found the issue, contained the area, cleaned up and was communicating along the way so we knew what was happening. I appreciate his cool and collected way of working, and keeping us informed along the way.

When I first called them in a water damage emergency, a person answered the line, after hours. She was calm and collected, while I was struggling to know what to do next, she understood and started getting her team in motion. She immediately got in touch with Daniel and he connected with my insurance and sent out Shann the same day. When you don’t know what to do, it is great working with a business with calm, knowledgeable people who know what to do to quickly solve the problem and bring ease to a difficult situation. Services: Mold remediation, Water damage-related mold removal



I had a huge water flood in my kitchen due to a broken water line. I woke up to standing water throughout my kitchen, dining room, and great room. I called SERVPRO of South Shasta County and they responded immediately. Moved my furniture, extracted the water, dry out and remodeled my kitchen. I love my new kitchen. I would recommend SERVPRO of South Shasta to everyone. They do the job right.

Great people who went out of their wat to help me with my situation. Saved me aa few hundred dollars when the $ was tight this time of year. Thanks Nicki you guys rock!


I had an undetected water leak for forty eight hours and severe water damage throughout my house. SERVPRO was quick to assist me. They were extremely helpful and polite.


Absolutely the best! Everyone is kind, professional, and hard-working. Special shout out to Terry, Jeremy, Grant, and Jacob! They been with me from the start.

I have owned rental properties for over 50 years, in that time I have had repair companies and services of all kind of repairs.  SERVPRO has done a wonderful job.  They have been on time, honest in their efforts and I would recommend them for any and all problems you may have.

I cannot think of any improvements. I was really stressed out and Cody & John set my mind at ease.

Karen S.

Thank you SERVPRO for attending to my house during my water damage. Cody and John were so helpful explaining the process and what to expect during mitigation. Thanks Guys!!

I was impressed by SERVPRO of South Shasta. They were prompt, courteous, and attentive to my concerns.


Thanks again.... ( SO MUCH ) for coming to our rescue on Christmas Eve. We appreciate that you are always quick to respond and get the job done!!! WE LOVE CODY, we have included a special gift for him. WE are grateful to you. 

All the Best,

Kelly and Pam

Cody and his crew were great, absolutely awesome. Very polite, courteous and got the job done correctly


I would recommend SERVPRO of South Shasta County to other customers!! They are awesome to work with!!

Couldn't be more satisfied! Great job!

Both Cody and Doug were professional/courteous. Very impressed with their prompt response! Very courteous and explains the whole process. Very reassuring!

Company assisted and eased process with wonderful service in the mitigation